The IDC MarketScape on SaaS and cloud-enabled corporate travel booking applications for vendor assessment 2019 recognises the strength of Egencia in optimising and applying consumer data as part of Expedia Group to deliver SaaS solutions that improve the business travel experience. The report also acknowledges our extensive global capabilities in 60 countries and the additional strength of our partner ecosystem in 30,000 cities. Read the report excerpt to find out why the IDC MarketScape named Egencia as a leader.
The IDC MarketScape assessed our key capabilities including customer satisfaction, functionality, and the range of services provided by our partner ecosystem and intelligent workflows. Additionally, the IDC MarketScape found our future strategy to exceed expectations in areas of research and development, pace, innovation, and functionality. IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market.
The research methodology utilises a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The capabilities score measures vendor product, go-to-market and business execution in the short-term. The strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the icons.
SOURCE: IDC MarketScape: Worldwide SaaS and Cloud-Enabled Corporate Travel Booking Applications 2019 Vendor Assessment, by Kevin Permenter, Jordan Jewell, and Frank Della Rosa , December, 2019, IDC # US45655219