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What’s Next? Lessons Learned from Covid-19

Posted: 16 June 2020

Travel managers around the globe have spent the last few months responding to travel bans, reading alerts from the World Health Organisation and, ultimately, ensuring the safety of their travellers. Now that major risks have been identified and addressed, how are travel managers moving forward? Join Egencia’s Manuel Brachet as he interviews two travel managers about their experiences managing travel through the Covid-19 crisis. Hear how they approached communication strategies for both travellers and executives during the crisis, as well as their plans to revisit and relaunch their travel programmes.

Key Takeaways:

  • Hear global travel leaders’ responses to Covid-19
  • Tactics for building a stronger duty of care programme
  • Recommendations for travel managers preparing to relaunch their travel programme


Manuel Brachet,  Vice President of Customer Success, Egencia

Michael McSperrin, Global Head of Facilities and Support Services, Alexander Mann Solutions

Sharlene Ketwaroo-Nanoo, Category Manager, Travel Rogers Communications

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